Join Our Team at LodgeMaster Consulting Ltd.
Are you ready to make a difference in the hospitality industry? At LodgeMaster Consulting Ltd., we’re dedicated to enhancing operational efficiency, guest satisfaction, and profitability for small and medium-sized hotels, resorts, and vacation rentals. As a growing company based in beautiful Kelowna, British Columbia, we’re seeking passionate and skilled professionals to join our team. If you have a drive for excellence, a commitment to customer satisfaction, and expertise in hospitality, we would love to hear from you.
Business Consultant
The Business Consultant will conduct thorough evaluations of clients’ operations, identifying opportunities to enhance efficiency, guest experience, and occupancy. This role involves creating tailored strategies, overseeing implementation, and continuously monitoring results to ensure client satisfaction and alignment with business goals.
Qualifications
- Expertise in business consulting, operational analysis, and financial strategy.
- Proven experience in developing and implementing service quality improvements.
- Strong communication skills to work effectively with clients and align strategies with their objectives.
Property Administrator
The Property Administrator will manage tenant acquisition, lease agreements, and property upkeep to ensure properties remain attractive and compliant. This role involves implementing effective rent collection systems, conducting inspections, and providing financial reporting for property owners.
Qualifications
- Experience in property administration, tenant screening, and lease management.
- Strong organizational skills to handle multiple properties and ensure compliance with regulations.
- Proficiency in financial reporting and basic accounting.
Training and Development Specialist
The Training and Development Specialist will design and deliver hospitality training programs to improve staff skills, service quality, and operational efficiency. This role involves creating training materials, assessing program effectiveness, and incorporating industry best practices.
Qualifications
- Expertise in training and development, ideally in the hospitality sector.
- Strong presentation and communication skills for effective program delivery.
- Ability to assess training effectiveness and adapt programs as needed.
Sales Representative
The Sales Representative will drive new business growth by identifying opportunities, building client relationships, and meeting sales targets. This role involves preparing tailored proposals, negotiating contracts, and providing post-sale support to ensure client satisfaction.
Qualifications
- Proven experience in sales, preferably in hospitality or related sectors.
- Excellent negotiation and relationship-building skills.
- Strong presentation abilities to effectively communicate LodgeMaster’s value to potential clients.
Digital Marketing and Online Booking Specialist
The Digital Marketing and Online Booking Specialist will develop client-specific digital marketing strategies, manage social media and SEO, and optimize online booking systems. This role involves creating marketing plans and using analytics to enhance tenant interest and maximize client revenue.
Qualifications
- Proficiency in digital marketing, social media, and online booking platforms.
- Analytical skills to track performance metrics and optimize strategies.
- Client-focused communication skills to deliver tailored marketing solutions.
Marketing Coordinator
The Marketing Coordinator will develop and execute LodgeMaster’s digital marketing strategies. This role involves creating engaging content, managing social media, and optimizing campaigns to enhance brand visibility and customer acquisition. The Marketing Coordinator will also analyze campaign performance to drive continuous improvement.
Qualifications
- Expertise in digital marketing, content creation, and social media management.
- Analytical skills to measure and improve campaign performance.
- Strong collaboration skills to align with brand messaging and strategies.
Property Maintenance Supervisor
The Property Maintenance Supervisor will ensure that all managed properties are well-maintained and compliant with safety regulations. This role involves coordinating repairs, implementing preventative maintenance schedules, and handling tenant requests to maintain high tenant satisfaction.
Qualifications
- Proven experience in property maintenance or facilities management.
- Knowledge of health, safety, and regulatory standards.
- Strong organizational skills for record-keeping and scheduling maintenance activities.
- Problem-solving abilities to manage repairs and coordinate with contractors efficiently.